Recipes

Shopify recipes

Text customers when an order is placed or shipped, from the shop’s own number.

Three recipes for Shopify. Each names its trigger and the BlueBot step, lists the fields to map and says how to test it with your own number before anyone else gets a text.

How Shopify connects

Zapier: BlueBot’s Zapier app has a Send Text action and instant triggers for incoming texts and every change of state.
Text Hook: A Text Hook is a BlueBot address the app posts its own webhook to. You map its fields to a recipient and a template, and each post becomes a text.

Thank customers for their order

Part	What it is
Trigger	When an order is paid in Shopify
Action	BlueBot’s Send Text action
Connects through	Zapier

Steps

Start a Zap with Shopify’s trigger for a new paid order.
Add a Filter by Zapier step so it goes on only when the order has a phone number.
Add BlueBot’s Send Text action and map the order’s phone to To.

Map the fields

BlueBot field	Map it to
To	The person’s mobile number from Shopify. US numbers can leave off the +1.
Text	Hi {{first_name}}, thanks for your order #{{order_number}}! We’ll text you when it ships.
`{{first_name}}` in the text	Shopify’s first name field.
`{{order_number}}` in the text	Shopify’s order number field.
Metadata	`source` set to `shopify`, and `record_id` set to the record’s id, so the status and reply webhooks for this text can find the record again.
Service	Auto, the default: iMessage when the person uses it, otherwise SMS through your iPhone.

Test it

Put your own number in To and press Test step. A text arrives on your phone from your own number, and Zapier shows the message BlueBot returned with state: "queued". Then map Shopify’s field back into To and turn the Zap on.

Tell customers their order shipped

Part	What it is
Trigger	When an order is fulfilled in Shopify
Action	BlueBot’s Send Text action
Connects through	Zapier

Steps

Start a Zap with Shopify’s trigger for a fulfilled order.
Add BlueBot’s Send Text action and map the order’s phone to To.
Write the text with the order number and tracking link mapped in.

Map the fields

BlueBot field	Map it to
To	The person’s mobile number from Shopify. US numbers can leave off the +1.
Text	Good news, {{first_name}}: order #{{order_number}} is on its way. Track it here: {{tracking_url}}
`{{first_name}}` in the text	Shopify’s first name field.
`{{order_number}}` in the text	Shopify’s order number field.
`{{tracking_url}}` in the text	Shopify’s tracking url field.
Metadata	`source` set to `shopify`, and `record_id` set to the record’s id, so the status and reply webhooks for this text can find the record again.
Service	Auto, the default: iMessage when the person uses it, otherwise SMS through your iPhone.

Test it

Text yourself each new order

Part	What it is
Trigger	Shopify’s webhook for order creation
Action	A BlueBot Text Hook turns each post into a text
Connects through	Text Hook

Steps

Make a Text Hook in BlueBot with your own number as the recipient.
Add its address in your Shopify admin as a JSON webhook for order creation.
Place a test order, then map the order number and total from the payload BlueBot kept.

Map the fields

Text Hook setting	Set it to
Recipient	The field in Shopify’s post that holds the person’s phone number, written as a path such as `{{body.phone}}`.
Text	New order #{{body.order_number}} for ${{body.total_price}} from {{body.first_name}}.
Metadata	`source` set to `shopify`. BlueBot adds the hook’s id by itself.

Test it

Post a sample to the hook’s address with your own number in the phone field, as below. A text arrives on your phone, and the hook’s page lists the post.

A test post shaped like Shopify’s

curl -X POST "https://usebluebot.com/h/YOUR_HOOK_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"phone":"+15555550123","order_number":"sample order number","total_price":"sample total price","first_name":"Maria"}'

Before you turn it on

Text only people who asked to hear from you. Anyone who replies STOP goes on your stop list, and BlueBot cancels texts to them. Stop words
A text that can’t go yet waits with a hold rather than failing: quiet hours, your Mac away, a daily limit. Holds
Shopify with BlueBot on the integrations page says what else the two do together.