BlueBot
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E-commerce and payments

Shopify

Text customers when an order is placed or shipped, from the shop’s own number.
Start free for 7 daysStep-by-step in the docs

All integrationsshopify.com(opens in a new tab)

What you can do

  • Thank each customer by text when they place an order.
  • Text customers the tracking link when their order ships.
  • Text yourself each new order with its total.

How it connects

  • Recommended

    Zapier

    BlueBot’s Zapier app has a Send Text action and instant triggers for incoming texts and every change of state.

    Zapier in the docs

  • Text Hook

    A Text Hook is a BlueBot address the app posts its own webhook to. You map its fields to a recipient and a template, and each post becomes a text.

    Text Hook in the docs

Recipes

Three recipes to start from.

Set one up as written, or change it to fit how you work. The docs have the same recipes step by step.
01With Zapier

Thank customers for their order

Starts when

When an order is paid in Shopify

  1. Start a Zap with Shopify’s trigger for a new paid order.
  2. Add a Filter by Zapier step so it goes on only when the order has a phone number.
  3. Add BlueBot’s Send Text action and map the order’s phone to To.

The text it sends

Hi {{first_name}}, thanks for your order #{{order_number}}! We’ll text you when it ships.

From your own number

02With Zapier

Tell customers their order shipped

Starts when

When an order is fulfilled in Shopify

  1. Start a Zap with Shopify’s trigger for a fulfilled order.
  2. Add BlueBot’s Send Text action and map the order’s phone to To.
  3. Write the text with the order number and tracking link mapped in.

The text it sends

Good news, {{first_name}}: order #{{order_number}} is on its way. Track it here: {{tracking_url}}

From your own number

03With a Text Hook

Text yourself each new order

Starts when

Shopify’s webhook for order creation

  1. Make a Text Hook in BlueBot with your own number as the recipient.
  2. Add its address in your Shopify admin as a JSON webhook for order creation.
  3. Place a test order, then map the order number and total from the payload BlueBot kept.

The text it sends

New order #{{order_number}} for ${{total_price}} from {{first_name}}.

From your own number

Step-by-step in the docs

More in E-commerce and payments

All E-commerce and payments

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