Automation platforms

Zapier

Send a text from any Zap, and start a Zap when someone texts you back.

What you can do

  • Send a text from your own number as a step in any Zap with BlueBot’s Send Text action.
  • Start a Zap when someone texts you back with BlueBot’s New Incoming Text trigger.
  • Rerun a Zap without texting anyone twice, because Send Text sends an idempotency key built from the Zap, the step and its input.
  • Pass a reply to any app Zapier connects, such as a sheet, a CRM or a help desk.

How it connects

  • Zapier

    BlueBot’s Zapier app has a Send Text action and instant triggers for incoming texts and every change of state.

    Zapier in the docs

Recipes

Three recipes to start from.

Set one up as written, or change it to fit how you work. The docs have the same recipes step by step.
01With Zapier

Text new leads from any app

Starts when

A new record in any app Zapier connects, such as a form entry or a new contact

  1. Start the Zap with the trigger that means someone asked to hear from you.
  2. Add BlueBot’s Send Text action and map the person’s phone number to To.
  3. Write the words in Text with the person’s first name mapped in.
  4. Turn the Zap on, and each new record becomes a text from your number.

The text it sends

Hi {{first_name}}, this is Jordan. Thanks for reaching out! When’s a good time for a quick call?

From your own number

02With Zapier

Bring each reply into the app you work in

Starts when

BlueBot’s New Incoming Text trigger

  1. Start the Zap with BlueBot’s New Incoming Text trigger.
  2. Add the app where replies belong, such as a CRM, a sheet or a help desk.
  3. Map the sender’s number and the words of the text into that app’s fields.
03With Zapier

Pass scheduling replies to your assistant

Starts when

BlueBot’s New Incoming Text trigger

  1. Start the Zap with BlueBot’s New Incoming Text trigger.
  2. Add a Filter by Zapier step that goes on only when the text contains “reschedule”.
  3. Add BlueBot’s Send Text action with your assistant’s number in To and the reply in Text.

The text it sends

{{from}} wants to reschedule: “{{message}}”

From your own number

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