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Calendars and scheduling

Acuity Scheduling

Text clients when they book, reschedule or cancel an Acuity appointment.
Start free for 7 daysStep-by-step in the docs

All integrationsacuityscheduling.com(opens in a new tab)

What you can do

  • Confirm each appointment by text when a client books.
  • Text clients when an appointment is rescheduled or canceled.

How it connects

  • Zapier

    BlueBot’s Zapier app has a Send Text action and instant triggers for incoming texts and every change of state.

    Zapier in the docs

Recipes

Two recipes to start from.

Set one up as written, or change it to fit how you work. The docs have the same recipes step by step.
01With Zapier

Confirm new appointments

Starts when

When a client books an appointment in Acuity

  1. Start a Zap with Acuity Scheduling’s trigger for a new appointment.
  2. Add BlueBot’s Send Text action and map the client’s phone to To.
  3. Write the text with the appointment type and time mapped in.

The text it sends

Hi {{first_name}}, you’re booked for a {{appointment_type}} on {{date}} at {{time}}. Reply here if you need to change it.

From your own number

02With Zapier

Let clients know a change went through

Starts when

When an appointment is rescheduled or canceled in Acuity

  1. Start one Zap with Acuity Scheduling’s trigger for a rescheduled appointment and another for a canceled one.
  2. Add BlueBot’s Send Text action to each and map the client’s phone to To.
  3. Write a text for each that gives the new time or a link to book again.

The text it sends

Hi {{first_name}}, your appointment is now {{date}} at {{time}}. See you then.

From your own number

Step-by-step in the docs

More in Calendars and scheduling

All Calendars and scheduling

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